Delivery & returns

DELIVERY

All goods are sent with the Danish delivery service PostNord, and we automatically calculate shipping costs for you.

Free shipping on orders over 750 DKK/100 EUR for some destinations.

Delivery method

Country

Price 

Free delivery on order over

Denmark

30 DKK

750 DKK

Home

Denmark

45 DKK

1.200 DKK

Collect

Belgien, Finland, Frankrig, Tyskland, Italien

Luxembourg, Sverige, Holland

45 DKK/5,5€

750 DKK/100€

Collect

Østrig, Norge, Polen, Portugal, Spanien

60 DKK/8€

1.200 DKK/160€
Collect Estland, Letland, Litauen 75 DKK/10€

 

Orders are sent within 1-2 weekdays, unless it is indicated that the product has a longer delivery time or your are making a preorder. Typical delivery time for addresses in Denmark is 1-2 weekdays from the goods are sent. If you do not receive the ordered goods within usual delivery time, we would like to hear from you, so we can search for your package.

 

    RETURNS

    We accept your returns within the first 14 days from the day you receive your package.

    The goods must be returned in the same condition as you received them, otherwise the return will not be accepted.

    It means that:

    • The hygiene protection must not have been removed from the panties.
    • The product must not have been damaged by being used or have other damage that prevents the product from being perceived as new.
    • This includes stains from, for example, makeup or deodorant.

    Please use our online return portal if you wish to return your purchase.

    When using our return label there will be deducted 45 DKK/6€ in shipping cost from your refund.You only need to print it and put it on the package, before you return it to your nearest PostNord parcel shop.

    Please note that if you choose to send it other ways, we don't accept drop point delivery. Mail the product(s) to our headquarters at Grusbakken 13, 2820 Gentofte, Denmark. Customers are responsible for any lost parcel when returning products to Saga. We have chosen not to pre-print a label to cut down the amount of used paper. 

    The purchase price is credited to your account within 14 days.

    Saga will control all goods before dispatch. Should there be errors in your delivery from Saga, please contact us as quickly as possible at hello@sagaeditions.dk and we will naturally exchange your product.

    We don't offer exchanges. Do you need the products in another size, please make a new order. 

    If you need further information please read our Terms & conditions.